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미국 닭고기&닭간 파테 포뮬라 고양이 캔 5.5oz(156g) 자발적인 리콜 관련 안내

작성자
윤성창
작성일
2020-07-06 13:37
조회
20
안녕하세요, ㈜내추럴발란스코리아 윤성창부사장 인사드립니다.

현재 미국 본사측의 연락은 없었으나 금일 12시 36분에 협력 업체를 통해 연락받은 후 본사 홈페이지를 내용을 통해 내추럴발란스 울트라프리미엄 닭고기&닭간 파테 포뮬라 고양이 캔 5.5oz(156g) 제품 관련 리콜 상황을 확인하였습니다.
먼저 고객님들께 미국 내추럴발란스 본사 리콜 관련하여 불편을 드려 죄송한 말씀을 드립니다.

제목: 닭고기&닭간 파테 포뮬라 고양이 캔 5.5oz(156g) 염화콜린 관련 자발적인 리콜 안내

현재 내추럴발란스 닭고기&닭간 파테 포뮬라 고양이 캔 5.5oz(156g) 1종에서 염화콜린의 높은 수치로 인해 현재 자발적인 리콜을 발표하였습니다. 해당 제품의 내용은 다음과 같습니다.

1. 제품명: 닭고기&닭간 파테 포뮬라 고양이 캔 5.5oz(156g)
2. Item UPC Code : 2363353227
3. Lot Code : 9217803
4. Best If Used By Date on can(유통기한) : 08(월) 04(일) 2021(년)

현재 해당 제품은 한국에서 수입되는 제품은 아니며 현재 한국에 수입되는 제품은 울트라프리미엄 닭고기&닭간 파테 포뮬라 고양이 캔 3oz(85g) 이며 생산 공장 또한 다른 곳에서 생산되고 있습니다.
현재 한국에 수입되는 3oz 제품은 미국의 자발적인 리콜 제품과 관련이 없음을 다시한번 말씀드립니다.

미국 본사측으로 새로운 정보가 오는 데로 추가 공지하도록 하겠습니다.
감사합니다.

2020. 07. 06
㈜내추럴발란스코리아
윤성창부사장 올림

자발적인 리콜 관련 원문(https://www.naturalbalanceinc.com/information)
The J. M. Smucker Company Issues Voluntary Recall of One Lot of Natural Balance®
Ultra Premium Chicken & Liver Paté Formula Canned Cat Food 5.5oz
The J. M. Smucker Company today announced a voluntary recall of one lot of Natural Balance® Ultra Premium Chicken & Liver Paté Formula canned cat food due to health concerns likely associated with elevated levels of choline chloride.
Ingesting impacted product may cause nausea with excessive salivation, constricted pupils and poor vision, diarrhea or vomiting to more severe symptoms including difficulty walking, muscle shaking, tremors, irregular heartbeat, difficulty breathing, possible cardiac or respiratory failure and, in extreme situations, death. Pet parents are encouraged to contact their cat’s veterinarian immediately if their cat is displaying any of these symptoms.
If pet parents have any product matching the following description in their possession, they should stop feeding it to their cats and dispose of the product. This information can be found on the bottom of each can.
Product Name
Item UPC Code
Lot Code
Best If Used By Date on can:
Natural Balance® Ultra- Premium Chicken & Liver Paté Formula canned cat food - 5.5 oz can
2363353227
9217803
08 04 2021
These products are most commonly sold in pet specialty retailers and online throughout the United States and Canada. No other Natural Balance® products are impacted by this recall.
The Company has received reports of adverse reactions. Pet parents that have questions or would like to report adverse reactions should call 888-569-6828, Monday through Friday, 8 a.m. – 5 p.m. ET or email anytime at info@naturalbalanceinc.com.
This recall is being conducted in cooperation with the U.S. Food and Drug Administration.
Consumer Contact Info:
888-569-6828
info@naturalbalanceinc.com
Media Contact Info:
330-684-3892
media.inquiry@jmsmucker.com

FAQs
Is Natural Balance® food being recalled?
Yes, we have initiated a voluntary recall of one lot of Natural Balance® Ultra Premium Chicken & Liver Paté Formula canned cat food due to health concerns likely associated with elevated levels of choline chloride.
Are there other products impacted?
Based on the data we have analyzed; no other products are impacted by this issue.
How can you be sure?
Our Quality Assurance and Animal Nutrition experts have reviewed available data and based on that information we believe this issue is isolated to the impacted lot of products.
Are you removing impacted product from stores?
Yes, impacted products are being removed from stores.
Why are they being recalled?
These products are being recalled due to health concerns likely associated with elevated levels of choline chloride. If you have this product in your possession, stop feeding it to your cats immediately and dispose of the product.
What are the health concerns associated with this recall?
Ingesting impacted product may cause nausea with excessive salivation, constricted pupils and poor vision, diarrhea or vomiting to more severe symptoms including difficulty walking, muscle shaking or tremors, irregular heartbeat, difficulty breathing, and possible cardiac or respiratory failure.
If your cat has been fed impacted product and is displaying these symptoms, we recommend contacting your veterinarian immediately.
Have you confirmed any pet illness or deaths caused by this food?

A limited number of pet parents have indicated their cats have presented symptoms that could be related to consuming these products. We will continue to work with those pet parents to confirm whether this product is linked to those symptoms.
Specifically, what is in the product that caused this issue?
Our investigation identified that too much choline chloride (a water-soluble vitamin) was added to impacted products. We have implemented new procedures to substantially reduce the chance this happens again.
Didn’t this same issue already happen with another Smucker pet food brand (Special Kitty)? How could this happen again?
Like the other recall you are referencing, these products were produced last fall. In December 2019, we conducted a thorough review of our manufacturing practices and implemented new procedures to substantially reduce the chance this happens again.
Why didn’t you test all products made around that time for elevated levels of choline chloride?
Additional testing was not conducted because a review of manufacturing data did not suggest widespread testing was needed.
What are you doing to make sure this doesn’t happen again?
We have implemented new manufacturing and quality assurance procedures to substantially reduce the chance this happens again.
Will this product be produced again?
We plan to restart production of this item only after a thorough review of our manufacturing practices by members of our operational and technical teams.


미국 닭고기&닭간 파테 포뮬라 고양이 캔 5.5oz(156g) 자발적인 리콜 관련 안내

작성자
윤성창
작성일
2020-07-06 13:37
조회
20
안녕하세요, ㈜내추럴발란스코리아 윤성창부사장 인사드립니다.

현재 미국 본사측의 연락은 없었으나 금일 12시 36분에 협력 업체를 통해 연락받은 후 본사 홈페이지를 내용을 통해 내추럴발란스 울트라프리미엄 닭고기&닭간 파테 포뮬라 고양이 캔 5.5oz(156g) 제품 관련 리콜 상황을 확인하였습니다.
먼저 고객님들께 미국 내추럴발란스 본사 리콜 관련하여 불편을 드려 죄송한 말씀을 드립니다.

제목: 닭고기&닭간 파테 포뮬라 고양이 캔 5.5oz(156g) 염화콜린 관련 자발적인 리콜 안내

현재 내추럴발란스 닭고기&닭간 파테 포뮬라 고양이 캔 5.5oz(156g) 1종에서 염화콜린의 높은 수치로 인해 현재 자발적인 리콜을 발표하였습니다. 해당 제품의 내용은 다음과 같습니다.

1. 제품명: 닭고기&닭간 파테 포뮬라 고양이 캔 5.5oz(156g)
2. Item UPC Code : 2363353227
3. Lot Code : 9217803
4. Best If Used By Date on can(유통기한) : 08(월) 04(일) 2021(년)

현재 해당 제품은 한국에서 수입되는 제품은 아니며 현재 한국에 수입되는 제품은 울트라프리미엄 닭고기&닭간 파테 포뮬라 고양이 캔 3oz(85g) 이며 생산 공장 또한 다른 곳에서 생산되고 있습니다.
현재 한국에 수입되는 3oz 제품은 미국의 자발적인 리콜 제품과 관련이 없음을 다시한번 말씀드립니다.

미국 본사측으로 새로운 정보가 오는 데로 추가 공지하도록 하겠습니다.
감사합니다.

2020. 07. 06
㈜내추럴발란스코리아
윤성창부사장 올림

자발적인 리콜 관련 원문(https://www.naturalbalanceinc.com/information)
The J. M. Smucker Company Issues Voluntary Recall of One Lot of Natural Balance®
Ultra Premium Chicken & Liver Paté Formula Canned Cat Food 5.5oz
The J. M. Smucker Company today announced a voluntary recall of one lot of Natural Balance® Ultra Premium Chicken & Liver Paté Formula canned cat food due to health concerns likely associated with elevated levels of choline chloride.
Ingesting impacted product may cause nausea with excessive salivation, constricted pupils and poor vision, diarrhea or vomiting to more severe symptoms including difficulty walking, muscle shaking, tremors, irregular heartbeat, difficulty breathing, possible cardiac or respiratory failure and, in extreme situations, death. Pet parents are encouraged to contact their cat’s veterinarian immediately if their cat is displaying any of these symptoms.
If pet parents have any product matching the following description in their possession, they should stop feeding it to their cats and dispose of the product. This information can be found on the bottom of each can.
Product Name
Item UPC Code
Lot Code
Best If Used By Date on can:
Natural Balance® Ultra- Premium Chicken & Liver Paté Formula canned cat food - 5.5 oz can
2363353227
9217803
08 04 2021
These products are most commonly sold in pet specialty retailers and online throughout the United States and Canada. No other Natural Balance® products are impacted by this recall.
The Company has received reports of adverse reactions. Pet parents that have questions or would like to report adverse reactions should call 888-569-6828, Monday through Friday, 8 a.m. – 5 p.m. ET or email anytime at info@naturalbalanceinc.com.
This recall is being conducted in cooperation with the U.S. Food and Drug Administration.
Consumer Contact Info:
888-569-6828
info@naturalbalanceinc.com
Media Contact Info:
330-684-3892
media.inquiry@jmsmucker.com

FAQs
Is Natural Balance® food being recalled?
Yes, we have initiated a voluntary recall of one lot of Natural Balance® Ultra Premium Chicken & Liver Paté Formula canned cat food due to health concerns likely associated with elevated levels of choline chloride.
Are there other products impacted?
Based on the data we have analyzed; no other products are impacted by this issue.
How can you be sure?
Our Quality Assurance and Animal Nutrition experts have reviewed available data and based on that information we believe this issue is isolated to the impacted lot of products.
Are you removing impacted product from stores?
Yes, impacted products are being removed from stores.
Why are they being recalled?
These products are being recalled due to health concerns likely associated with elevated levels of choline chloride. If you have this product in your possession, stop feeding it to your cats immediately and dispose of the product.
What are the health concerns associated with this recall?
Ingesting impacted product may cause nausea with excessive salivation, constricted pupils and poor vision, diarrhea or vomiting to more severe symptoms including difficulty walking, muscle shaking or tremors, irregular heartbeat, difficulty breathing, and possible cardiac or respiratory failure.
If your cat has been fed impacted product and is displaying these symptoms, we recommend contacting your veterinarian immediately.
Have you confirmed any pet illness or deaths caused by this food?

A limited number of pet parents have indicated their cats have presented symptoms that could be related to consuming these products. We will continue to work with those pet parents to confirm whether this product is linked to those symptoms.
Specifically, what is in the product that caused this issue?
Our investigation identified that too much choline chloride (a water-soluble vitamin) was added to impacted products. We have implemented new procedures to substantially reduce the chance this happens again.
Didn’t this same issue already happen with another Smucker pet food brand (Special Kitty)? How could this happen again?
Like the other recall you are referencing, these products were produced last fall. In December 2019, we conducted a thorough review of our manufacturing practices and implemented new procedures to substantially reduce the chance this happens again.
Why didn’t you test all products made around that time for elevated levels of choline chloride?
Additional testing was not conducted because a review of manufacturing data did not suggest widespread testing was needed.
What are you doing to make sure this doesn’t happen again?
We have implemented new manufacturing and quality assurance procedures to substantially reduce the chance this happens again.
Will this product be produced again?
We plan to restart production of this item only after a thorough review of our manufacturing practices by members of our operational and technical teams.